Shipping Policy
Last updated: February 2026
We currently ship within the United States via USPS. Orders are processed within 1–3 business days. You will receive a tracking email once your order has shipped.
Delivery Times & Rates
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 5–7 business days | Free |
| Express Delivery | 2–4 business days | $11.00 |
| Subscription Orders | 5–7 business days | Free |
All delivery times are estimates and may vary depending on your location and carrier conditions.
Order Processing
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Shipping Restrictions
We currently ship to most U.S. states. At this time, we are unable to ship to Alaska, Hawaii, U.S. territories, or international destinations. We are working to expand our shipping coverage in the future.
Lost or Damaged Packages
If your package is marked as delivered but not received, or arrives damaged, please contact us at support@valopure.com with your order number and we will resolve the issue promptly.
Questions?
For any shipping-related questions, contact us at support@valopure.com.